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-{[{ ((ps.selectedVariant.compare_at_price - ps.selectedVariant.price) / ps.selectedVariant.compare_at_price * 100 ) | number:0 }]} % Personalised Elephant Baby Play Mat & Gym - Boys 'Blue'

Personalised Elephant Baby Play Mat & Gym - Boys 'Blue'

£36.99



Available Only few left Out of stock Pre-order
Zibizi

This baby playmat & gym is superb quality and comes with a free cuddly elephant soft toy. The play mat also features music and toys for your baby boys entertainment and comes in a lovely vibrant array of colours. Your baby can enjoy the features of the playmat and the super soft cuddly elephant, and also take it everywhere they go as they become inseparable. The elephants head is also removable and can be used as a prop-me-up tummy time pillow. The playmat can be professionally embroidered with your little ones name for that personal touch free of charge.

You can also choose to have baby's date of birth added just underneath the name at a small extra charge which looks really effective and is a great way to signify the date baby arrived into the world. 

 

  • Removable soft toy elephant for baby's pleasure. Your baby can enjoy the super soft cuddly elephant on the mat and also take it everywhere they go as they become inseparable.
  • The soft toy elephant features an mirror on its foot
  • Large elephant head for baby's comfort. Can also be used as tummy time prop-me-up pillow as the head is moveable
  • Delux soft material and padded base
  • Hanging toys for baby's entertainment 
  • Toy mirror for baby to see their reflection
  • Buzzy bee on mat which rattles and pulls for baby to explore
  • Music box in the centre of the mat with hanging toy
  • Very high quality product
  • Detachable toys
  • High quality fastenings
  • Can be completely dismantled for washing 
  • Comes in a lovely carry bag for portability

 

1. How long will my parcel take to arrive?

If you live in the UK there are several options available to you for delivery. You can select any of the following upon checkout: 

  • Standard Delivery (up to 5 working days) - £3.90 or FREE for orders above £50
  • 'Get It Sooner' (2-3 working days) - £5.25
  • Next Working Day (order before 12pm) - £7.40

2. What about Saturday deliveries, i need my parcel for this weekend? 

If you have any specific requirements that are not available with our advertised postage options, please get in touch with us here. We are here to help you find a solution, and fulfil any individual requirements you may have.

3. I live outside the UK, what are my options?

We are proud to deliver to most countries around the world. Upon checkout when entering your address the delivery charge will automatically be calculated for you based on parcel weight. You will also receive an estimated time of arrival. However if you have specific requirements or want a parcel sooner please get in touch with us here

4. Do you offer a click and collect service to pick up in store?

Yes. If you would like to avoid all shipping charges you can select this option upon checkout. Click & Collect orders are always ready for collection within 3 working days from when you place your order. For store location please click here

5. I missed my delivery what shall i do?

Our courier will attempt to re-deliver your parcel twice more on the following two consecutive working days. The courier will also leave a calling card with this information. If you miss all attempted deliveries the parcel will be kept at the depot for up to 15 days before being returned back to us. We are unable to send a second parcel until we are in receipt of the original. Once we receive the original parcel back to our distribution centre, we can re-send this out to you, however we reserve the right to apply a charge for re-delivery.

6. I am buying a gift for someone special. Can you send directly to them and not include any invoice or price details?

Yes, as a general rule we do not include any details of price within our packaging unless specifically asked to. Every customer receives all order confirmation via email.

For international orders to the US we are legally required to include all invoicing and pricing information.  

7. Can i include a gift card and personal message in my parcel?

Yes, upon checkout there is the option to add a gift card to your order and for you to add the recipients name(s), and the senders name(s), and also a personal message. We then hand write our very own beautiful gift card for you and include within the gift packaging. 

In the unlikely event you experience an issue with your purchase, firstly please get in touch with us by the many ways available to you here. We pride ourselves on excellent customer service and will do all we can to assist you. Whatever the problem we are here to fix it.

8. How do you personalise my item?

We offer a professional embroidery service for our garments using high end machines. You simply select your item from the many products available in store and personalise it unique to you by choosing your font and thread colour. Just then enter the name you wish to be embroidered and we do the rest. 

We also offer image transfer gifts, including slate picture frames, photo glass, and even novelty items such as mugs, and mouse pads. You simply upload your chosen image, crop and adjust to your liking, and we heat transfer the image onto the product for you. Some of these items also offer the opportunity to add a message which you design yourself with our clever product builder. You can see exactly what your design will look like prior to making the purchase.  

9. There is a problem with my purchase and i am unhappy, what can i do?

In the unlikely event you experience an issue with your purchase from us, firstly please get in touch with us at your earliest opportunity. We are available 27/7 to respond to any queries or problems you may have and will do everything possible to resolve your issue. 

If there is a fault or any damage with your purchase we will organise the collection of the faulty/damaged parcel and send a replacement, or issue a refund, whichever is your preference. You have up to 30 days to return a faulty/damaged parcel from the day you receive it.

For instances where you have had a change of heart when your parcel arrives you have 14 days from the day you receive your parcel to return for a refund. The item must be unused and in the condition it was received. This applies to all products that are not personalised. Unfortunately personalised items can not be refunded or exchanged.

In all cases we are here to help, not hinder, so please get in touch with us. If you would like more information on our returns policy please click here.

10. So how do i get in touch with you? 

Our customer service here at Zibizi is second to none, and we have many lines of communication available to you to get in touch with us. We have live chat, you can call us directly, email us, or message us on Facebook. If you are close to our store you can call in and speak to one of our helpful staff face to face. It would be great to meet you, but whichever way you choose you can be sure your query will be dealt with promptly. Please click here for more information on ways to get in touch. 

For mainland UK customers there are several options available to you 

  • Standard Delivery (up to 5 working days) - £3.90 or FREE for orders above £50
  • 'Get It Sooner' (2-3 working days) - £5.25
  • Next Working Day (order before 1pm) - £7.40

Want your parcel on a Saturday or any other specific requirements? Get in touch here 

International Deliveries 

Shipping costs and delivery times will be calculated automatically based on your location when you enter your details upon checkout. If you are in any doubt or have specific requirements please get in touch with us here where we will be happy to help.

Problems with your parcel? Or just had a change of heart?

No problem. We are here to put smiles on peoples faces....not frowns! 

We pride ourselves on excellent customer service and we promise to rectify any issue promptly. Please get in touch with us as soon as you discover an issue or wish to return an item and we will advise you accordingly.

If you would like to read more about your consumer rights and our terms & conditions please click here

There are many ways to get in touch with us quickly. Click here to view all lines of communication open to you. 

We look forward to hearing from you!



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