-{[{ ((ps.selectedVariant.compare_at_price - ps.selectedVariant.price) / ps.selectedVariant.compare_at_price * 100 ) | number:0 }]} % Brachiosaurus Animal Kit By Janod

Brachiosaurus Animal Kit By Janod

£12.99

FREE DELIVERY

FREE standard UK delivery with this item. No minimum spend required!

Available Only few left Out of stock Pre-order

The Brachiosaurus Animal Kit by Janod is a magnetic jigsaw puzzle. The kit contains five solid beech wood pieces of wood which have been brilliantly water painted with non-toxic paint. Put the pieces together to create a new dino creation.

The multi-award winning Janod brand is renowned for making high quality wooden toys that are built to last and help children learn through play. Janod's timeless toys are designed in France and manufactured to strict European quality and safety standards using FSC-certified wood.

 

  • Dimensions: 18cm x 4cm x 11cm
  • Includes: 5 magnetic pieces
  • Suitable for children ages 2 year and up
  • Designed in France

1. How long will my parcel take to arrive?

If you live in the UK there are several options available to you for delivery. You can select any of the following upon checkout: 

  • Standard Delivery (up to 5 working days) - FREE!
  • 'Get It Sooner' (2-3 working days) - £2.50
  • Next Working Day (order before 1pm) - £5.25

2. What about Saturday deliveries, i need my parcel for this weekend? 

If you have any specific requirements that are not available with our advertised postage options, please get in touch with us here. We are here to help you find a solution, and fulfil any individual requirements you may have.

3. I live outside the UK, what are my options?

We are proud to deliver to most countries around the world. Upon checkout when entering your address the delivery charge will automatically be calculated for you based on parcel weight. You will also receive an estimated time of arrival. However if you have specific requirements or want a parcel sooner please get in touch with us here

4. Do you offer a click and collect service to pick up in store?

Yes. We offer a very fast one hour click and collect service. If you would like to avoid all shipping charges and you live close to our high street store you can take advantage of this great service. To order with click and collect you will need to call us on 01642 90 90 20 before placing your order where we will provide you with further instruction. Then you can simply choose your gift online, and we will have it ready for you to collect after just one hour from when you placed your order. For store location please click here

5. I missed my delivery what shall i do?

Our courier will attempt to re-deliver your parcel twice more on the following two consecutive working days. The courier will also leave a calling card with this information. If you miss all attempted deliveries the parcel will be kept at the depot for up to 15 days before being returned back to us. We are unable to send a second parcel until we are in receipt of the original. Once we receive the original parcel back to our distribution centre, we can re-send this out to you, however we reserve the right to apply a charge for re-delivery.

6. I am buying a gift for someone special. Can you send directly to them and not include any invoice or price details?

Yes, as a general rule we do not include any details of price within our packaging unless specifically asked to. Every customer receives all order confirmation via email.

For international orders to the US we are legally required to include all invoicing and pricing information.  

7. Can i include a gift card and personal message in my parcel?

Yes, upon checkout there is the option to add a gift card to your order and for you to add the recipients name(s), and the senders name(s), and also a personal message. We then hand write our very own beautiful gift card for you and include within the gift packaging. 

In the unlikely event you experience an issue with your purchase, firstly please get in touch with us by the many ways available to you here. We pride ourselves on excellent customer service and will do all we can to assist you. Whatever the problem we are here to fix it.

8. How do you personalise my item?

We offer a professional embroidery service for our garments using high end machines. You simply select your item from the many products available in store and personalise it unique to you by choosing your font and thread colour. Just then enter the name you wish to be embroidered and we do the rest.

9. There is a problem with my purchase and i am unhappy, what can i do?

In the unlikely event you experience an issue with your purchase from us, firstly please get in touch with us at your earliest opportunity. We are available 27/7 to respond to any queries or problems you may have and will do everything possible to resolve your issue. 

If there is a fault or any damage with your purchase we will organise the collection of the faulty/damaged parcel and send a replacement, or issue a refund, whichever is your preference. You have up to 30 days to return a faulty/damaged parcel from the day you receive it.

For instances where you have had a change of heart when your parcel arrives you have 14 days from the day you receive your parcel to return for a refund. The item must be unused and in the condition it was received. This applies to all products that are not personalised. Unfortunately personalised items can not be refunded or exchanged.

In all cases we are here to help, not hinder, so please get in touch with us. If you would like more information on our returns policy please click here.

10. So how do i get in touch with you? 

Our customer service here at Zibizi is second to none, and we have many lines of communication available to you to get in touch with us. We have live chat, you can call us directly, email us, or message us on Facebook. If you are close to our store you can call in and speak to one of our helpful staff face to face. It would be great to meet you, but whichever way you choose you can be sure your query will be dealt with promptly. Please click here for more information on ways to get in touch. 

For mainland UK customers there are several options available to you 

  • Standard Delivery (up to 5 working days) - FREE 
  • 'Get It Sooner' (2-3 working days) - £2.50
  • Next Working Day (order before 1pm) - £5.25

Want your parcel on a Saturday or any other specific requirements? Get in touch here

Click & Collect FREE in just ONE HOUR!

At our store(s) we offer a free one hour click & collect service. If you are close to a store you may wish to utilise this fantastic service. You will need to call us on 01642 90 90 20 before placing your order, where we will provide you with further instruction. Then you can simply choose your gift online, and we will have it ready for you to collect after just one hour from when you placed your order. Even personalised gifts can be ready for you in this time. 

International Deliveries 

Shipping costs and delivery times will be calculated automatically based on your location when you enter your details upon checkout. If you are in any doubt or have specific requirements please get in touch with us here where we will be happy to help.

Problems with your parcel? Or just had a change of heart?

No problem. We are here to put smiles on peoples faces....not frowns! 

We pride ourselves on excellent customer service and we promise to rectify any issue promptly. Please get in touch with us as soon as you discover an issue or wish to return an item and we will advise you accordingly.

If you would like to read more about your consumer rights and our terms & conditions please click here

There are many ways to get in touch with us quickly. Click here to view all lines of communication open to you. 

We look forward to hearing from you!



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